经理人的8项修炼

Eight Practices for High-performance Managers

Duration: 2 Days

课程意义：

管理者的对象是人，那么管理的核心就是人。

基于这一认识，本课程强调以人为本，帮助您系统而全面地认识、应对管理中关于人的各项挑战。同时八项修炼更加强调经理人的成长是个循序渐进的、自我完善的过程，

本课程将充分激发您自身的领导意识与潜能，从思维模式到方法技能获得全方位提升。

参加对象：

* 企业中、高层管理人员

* 职能部门经理

* 主管与相关人员

内容大纲：

基本概念：八项修炼的课程综述

* 经理人面临的时代挑战

* 理解职场人的需求发展

* 管理物还是人

* 认知八项修炼的循环系统

1.正向积极——个人心态的修炼

* 积极与消极的本质差异

* 价值观的自我完善

* 提升个人的影响力

* 承担责任的勇气

* 自信来自自律

2.目标导向——个人领导的修炼

* 笃定生活与工作的重心

* 愿景与目标的威力

* 结果心态替代任务心态

* 目标实现依赖人人负责

* 领导是过程，而非职务

3.要事思维，效能管理——自律习惯的修炼

* 要事思维，知非即舍

* 认识阻碍效能的陷阱

* 建立第二象限时间管理系统

* 平衡工作与生活

* 掌握相应的时间管理工具

4.双赢思维，互信互惠——人际关系的修炼

* 认识人际交往的思维习惯

* 双赢品格的特征

* 沟通风格测评

* 双赢关系的推进流程

* 双赢是成熟、有效人际交往的准则

5.同理之心，知人解己——沟通技巧的修炼

* 沟通的总印象原理

* 沟通的致命假设

* 非语言暗示的力量

* 沟通分歧的三角模型理论

* 同理心沟通的原则与实践

6.团队管理，协作共赢—— 团队创意的修炼

* 不同部门的立场与利益

* 跨部门沟通的障碍

* 诊断分歧的实质

* 三大原则解决跨部门的异议

* 寻求和创造环境中的支持资源

7.自我完善，循序渐进—— 持续学习的修炼

* 职业生涯成长的需求

* 自我修炼，逐日更新

8.激励他人，释放潜能—— 教练角色的修炼

* 肯定他人的价值与潜能

* 勇于建立互补的团队

* 面谈的三个层次

* 成功在系统

Program Outline：

Introduction: eight practices overview

* Challenges that managers face nowadays

* Understanding the development of people’s needs

* Managing things or people

* Cognizing circulatory system of eight practices

1. Proactiveness - personal attitude

* The essential differences between positiveness and negativeness

* Self-improvement of values

* Enhancing personal circle of influence

* The courage to take responsibility

* Confidence comes from self-discipline

2. Goal-oriented - personal leadership practice

* Assuring the main part of life and work  

* The power of vision and goals

* Replacing the result mentality by the task mentality

* Target fulfillment relies on everyone’s responsibility for the results

* Leadership is a process not a position

3. Putting first things first, performance management - self-discipline practice

* Putting first things first, giving up unimportant things

* Detecting traps that hinder efficiency

* Creating a time management system

* Work-life balance

* Mastering time management tools

4. Win-win thinking, mutual trust and reciprocity - interpersonal practice

* Recognizing interpersonal thinking habits

* The characteristics of win-win

* Communication style assessment

* Progression of win-win relationship processes

* Win-win is norms of a mature and effective interpersonal relations

5. Empathy, appreciation - practicing communication skills

* The general impression principle of communication

* Fatal assumption in communication

* The power of non-verbal cues

* Triangular model theory of communication differences  

* The principles and practices of empathy in communication

6. Team management, collaboration to win-win - the team creation practice

* Positions and interests of different sectors

* Cross-functional communication barriers

* Diagnosing real differences

* Three principles to solve cross-functional disagreements

* Seeking and creating supportive resources

7. Progressive self-improvement - continuous learning practice

* Demand for career growth

* Self-discipline, daily updates

8. Inspiring others to release their potential - coaching roles practice

* Affirming the value and potential of others

* The courage to establish a complementary team

* Three levels in interviewing

* Success by system